UK-focused guide comparing live agents and AI chatbots for IT support. Pinpoint what to automate, what agents should own, the benefits, key KPIs, and the real cost of deploying AI customer service tools—so you can run a fast, hybrid service desk. .....
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Live Agents vs AI Chatbots: Who Handles Your IT Support Better?
Published Date: 9/3/2025
UK-focused guide comparing live agents and AI chatbots for IT support. Pinpoint what to automate, what agents should own, the benefits, key KPIs, and ...
7 Website Design Features That Drive Conversions (and 3 That Don’t)
Published Date: 8/29/2025
Learn 7 proven web design features that boost conversions—plus 3 mistakes to avoid. Mezzex builds sites that deliver results.
Custom vs Template Websites: What’s Better for Long-Term Growth?
Published Date: 8/25/2025
Choosing between a custom-built site and a template design shapes your business’s future. This blog explains the key differences in branding, scalabil...
Hyper-Personalisation in Digital Marketing Using AI: A Small Business Guide
Published Date: 8/22/2025
AI hyper-personalisation is reshaping digital marketing for SMEs. Learn how small businesses can use data-driven personalisation to improve customer e...
Navigating AI Regulation in the UK: What Every IT Manager Should Know
Published Date: 8/18/2025
AI regulation in the UK is moving fast, and IT managers are at the centre of compliance. This blog explains the latest regulatory principles, what’s c...
Preparing for 6G: Infrastructure and App Development Tips for Businesses
Published Date: 8/15/2025
6G is set to transform UK business tech. This blog explains how enterprises can prepare with smart infrastructure upgrades, app development strategies...
Post-Quantum Cryptography & the Future of Cybersecurity: What UK IT Teams Must Know
Published Date: 8/11/2025
Learn how post-quantum cryptography is reshaping cybersecurity. Explore UK IT trends, quantum-proof strategies, and steps your business can take to st...
Protecting Against Deepfake and GenAI Scams: Cybersecurity Essentials for Firms
Published Date: 8/5/2025
Stay ahead of AI-powered threats with Mezzex. Learn how to protect your business from deepfake fraud, generative AI scams, and modern cybersecurity ri...
Edge Computing vs. Cloud: What Businesses Must Know in 2025
Published Date: 7/30/2025
Explore the critical differences between edge computing and cloud solutions in 2025. Discover which model best supports your business growth, speed, a...