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Mezzex is growing at a skyrocketing pace. We need more resources to support the never-ending journey of challenges, learning and impact. Discover your true potential by being a part of the UK’s fastest-developing group that is passionate about what we do. We are constantly improving our skills and learning trends to offer exceptional services of business e-commerce and digital marketing. If you are interested in sharing the same values with us, then you are the right candidate.
Here at Mezzex, we believe that our support team and relaxed yet productive working environment can make it easy to take on the most challenging tasks.
We love what we do, and each project and client is like a gold mine to us. So, join us if you have what it takes to be a Mezzex warrior, and let's inspire technology together!
If you are looking for an OPPORTUNITY that gives your career a new definition, join Mezzex. We heartily welcome talented and enthusiasts in our team.
1. Handling customer service & operations of the online e-commerce portals like Amazon, Ebay etc.
2. Responsible for designing and implementing Customer service strategies and managing the relationship with online retailers & partners to drive online sales.
3. Listing knowledge for Online Marketplaces (Amazon).
4. Creating vendor and seller accounts, listing and cataloging products on all the E-commerce channels
5. Handling order management, pricing, payment reconciliation and advertisement activities
6. Coordinating with internal operations teams for accurate and timely orders fulfillment, stock reconciliation, RTV processing & claim settlement
7. Handling Customer Complaints & Monitoring negative feedback from customer Side
8. Manage large amounts of incoming phone calls
9. Identify and assess customers’ needs to achieve satisfaction
10. Follow communication procedures, guidelines and policies
11. Take the extra mile to engage customers
Established in 2023, Mezzex is a company which enables other companies to seamlessly access and profit from online sales channels and maximize revenues. We serve as your one-point contact for various online portals, delivering end-to-end solutions to connect you to online retailers. Our team works on the maze of the online marketplace to grow the business.
Website: www.mezzex.com